At Fidelity Life, we take pride in our role in New Zealand's Growth Story, safeguarding the way of life for New Zealanders for over 50 years. Our success contributes directly to the growth of New Zealand, through our shareholders, customers, and people, making us a unique player in the market. As a trusted and dedicated contributor to protecting New Zealanders, we invite you to join our team and make a meaningful impact.
Job Description
Role Overview:
This six month fixed term role is responsible for the accurate collection and reporting of data that allows the Actuaries and Finance teams to successfully complete critical functions. The role is also responsible for the demand, recovery and reconciliation of monies owed to Fidelity Life from reinsurers on claims that have been paid.
Key Responsibilities:
Claims Data
Collate Policy, Claim and Reinsurance data.
Provide insights and answers to all queries relating to claims from the Finance & Actuary teams within 48 hours.
Facilitate data cleansing activity with the Claims team as required.
Claims Reinsurance Recovery
Ensure the efficient and timely recovery of Claim Payments from our Reinsurance Partners within agreed Treaties and service level agreements.
Build strong relationships with all Reinsurance Partners.
Work collaboratively with Reinsurers to resolve all queries thus enabling the successful recovery of monies outstanding.
Ensure the “Reinsurance Dashboard” accurately reflects the recovery activities for all reinsurance partners at all times.
Provide reporting to the Finance and Operations teams to enable successful reconciliation once monies are received from reinsurers
Desired Skills and Experience
What We’re Looking For:
Qualifications:
Minimum of NCEA Level 3 or equivalent secondary school qualification
Tertiary qualification in Business, Finance, Insurance, or a related field is preferred.
Experience:
Experience in liaising with third party providers (e.g., Regulatory bodies,Vendors etc)
Minimum of 2years experience in a role responsible for the Recovery and Reconciliation of Monies owed.
Experience in Life Insurance, Banking and Finance Industry preferred.
Experience in working with and/or managing relationships reinsurers preferred.
Experience in managing relationships with Internal and External business partners
Skills:
Ability to navigate and work comfortably well with Microsoft suites/applications (intermediate to advanced)
Ability to build effective relationships with stakeholders.
Strong communication and interpersonal skills.
Ability to work to deadlines, prioritise and manage multiple work requirements
Why Join Us?
At Fidelity Life, we believe in empowering our people through development opportunities, a supportive team culture, and meaningful work that makes a difference. If you’re passionate about delivering great service and want to grow your career in a purpose-driven organisation, we’d love to hear from you.
Apply Now:
If you are ready to take on this exciting challenge and meet the qualifications above, we want to hear from you! Please apply now and we will be in touch soon.
Fidelity Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Recruitment agencies: Please be aware that we have established partnerships with a small number of preferred suppliers and will not engage with unsolicited communication from agencies outside of this pool.
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